Refund Policy

When a ticket link sends you to Ticketmaster, SeatGeek, StubHub, TicketNetwork, Race Roster, Eventbrite, or another seller, that seller processes the purchase. Its refund, cancellation, fee, and chargeback terms apply. 303Happenings cannot issue a refund for a purchase made on another seller's site.

303Happenings ticket checkout is processed by Stripe for the event organizer. Inventory is held for 15 minutes while checkout is open. If checkout expires or is cancelled before payment completes, the hold is released.

The event organizer controls its refund policy and processes approved refunds through Stripe. Tickets marked refunded or cancelled are no longer valid for entry. The 303Happenings platform fee is not counted on refunded tickets.

Event organizers control cancellations, rescheduling, and refund approval. Check the event listing and messages from the organizer for current instructions.

[Founder decision needed: specify whether any refund is guaranteed for a cancelled or materially rescheduled event and the deadline for requesting it.]

Contact the ticket seller or event organizer first so they can investigate the order and, when appropriate, process a refund.

[Founder decision needed: specify who is responsible for chargeback evidence, fees, and final losses for tickets sold through 303Happenings.]

For a 303Happenings ticket order, contact support@303happenings.com with the order number. For a third-party purchase, use the support channel shown in that seller's confirmation.